| Network engineering and management
| | | WYLE Information Systems Group is a recognized leader in network engineering and management. We develop network designs and specifications, procure and install network components, maintain network security, monitor network performance, and manage network circuits. Our network support at the Department of Energy (DOE) resulted in a commendation from federal managers, who said, “Your expertise has been instrumental in our efforts to achieve the greatest network performance and superior cyber protection for our WAN.” We provide network design, integration, maintenance, and operations services to multiple federal clients. For the Department of Labor’s Job Corps Data Center (JCDC), we implemented and operate a secure and reliable network infrastructure to provide service to 20,000 administrative staff and approximately 45,000 Job Corps students. The network supports VOIP services, video-conferencing and Internet access for the entire Job Corps community. For Air Force Contracting Information Systems (AFCIS), we provide systems implementation and support, hardware and infrastructure analysis and design, and security analysis and documentation services. We operate a test lab for development, test and problem simulation, as well as planning and developing enterprise architecture for Air Force procurement system.
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| Systems integration and engineering
| | | WYLE Information Systems Group offers many types of systems engineering expertise. Our capabilities include design and analysis, validation and verification, logistics and operations, and business process re-engineering (BPR). We provide related services for technical analysis, project planning and requirements analysis, systems integration and testing, configuration management, and logistics. All of our systems engineering activities are focused on reducing the client’s Total Cost of Ownership (TCO) and increasing Return on Investment (ROI). We successfully manage hardware and software engineering, installation, acquisition, testing, and logistics for several defense and science clients. At Wright-Patterson AFB, RSIS developed a tracking system for mission-critical government-furnished equipment (GFE) during production of the C-17 aircraft. We also conducted an in-depth BPR analysis of the Office of Naval Research’s (ONR) paper-based travel process, helping to streamline travel processing by 33 percent. At the National Weather Service’s (NWS) Radar Operations Center (ROC), we support the complete systems lifecycle for more than 200 weather radar sites. For the National Oceanic and Atmospheric Administration (NOAA), we collect, store, and distribute satellite data and imagery to the Geostationary Operational Environmental Satellite (GOES) user community.
| | | | WYLE Information Systems Group designs, implements, and supports integrated voice and data communication systems for federal clients across the country. We manage and maintain voice communications hardware and software, provide 24x7x365 remote and on-site telecommunications support, and install and support video teleconferencing centers for meetings and collaboration. We deploy and maintain the CISCO Avvid VoIP solution to 128 Job Corps Centers nationwide saving JCDC over $1M annually in long distance carrier costs. We manage large-scale telecommunications facilities serving thousands of users at multiple locations. For the FAA, we support voice switching systems at nine regional offices, multiple Air Route Traffic Control Centers and Terminal Radar Approach Control Centers, and other FAA facilities. The WYLE Information Systems Group NOC in Washington D.C. provides fully redundant telecommunications support to the FAA’s nationwide network of voice switching, voicemail, and conference bridge systems.
| | | | WYLE Information Systems Group has specialists working to protect sensitive systems from attack on approximately 40 federal contracts. Nearly all of our security specialists are certified by The SANS Institute, and the majority are Certified Information Systems Security Professionals (CISSP). Our leading IT security specialist holds numerous Global Information Assurance Certifications (GIAC) and was the Project Leader for the Center for Internet Security’s (CIS) Apache Benchmark Project for three years. Federal agencies are embracing the CIS benchmarks to address many of the cybersecurity requirements defined by the Federal Information Security Management Act (FISMA) and other guidelines. We also provide expertise to advise FAA regarding National Airspace System (NAS) Information System Security (ISS) requirements and security architecture with the objective of ensuring that the NAS modernization includes adequate and appropriate security, including ISS planning, budgeting and oversight. RSIS conducts IA activities with the objective of assisting FAA in ensuring that ATO policies and procedures are implemented and systems are protected. Since May 2003, AFMC and WYLE Information Systems Group have partnered to create a solid foundation to deliver continued service excellence and a migration path through various stages of AFNetOps transformation. Following the transition to the current AFMS NOSC contract, we immediately began working to transform the AFMC NOSC into the AF benchmark for Network Defense and Operations. The result: ISO 9001:2000 Certified repeatable processes and the only AF NOSC with a rating of “Optimized” by the AFCA Scope EDGE Team.
| | | | WYLE Information Systems Group provides help desk support on more than 40 contracts to approximately 75,000 end-users at 15 major federal agencies. Our HQ Quality Improvement Office helps develop standard operating procedures (SOPs), best practices, and continuous improvement processes, using ISO 9001:2000 certified procedures. In some cases, we provide 24x7x365 on-call technical support, seat management assistance, and hardware maintenance. We enhance help desk support for its customers through innovation and consolidation. At ONR, we trained our help desk staff in database report development to make responses to data requests more efficient and timely. For the Federal Aviation Administration (FAA), we staffed a help desk operation within the Network Operations Center (NOC), which supports more than 42,000 FAA users at 36 sites nationwide, using ACE*COMM NetPlus® v6 TMS for trouble ticketing and configuration management.
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| Scientific support services | | | WYLE Information Systems Group engineers provide mission-critical scientific programming and analysis on multiple NOAA and NASA contracts. Our meteorologists support the entire spectrum of weather prediction and modeling development for the National Weather Service (NWS), the Climate Prediction Center (CPC), and the Geophysical Fluid Dynamics Lab (GFDL). For NOAA, we helped develop, test, and deploy a major upgrade to the Next Generation Weather Radar (NEXRAD) network, which provides early warning and tracking of tornadoes, major storms, and other potentially destructive weather events. We completed improvements to this system two months ahead of schedule at a cost savings of $100,000. We also helped develop global forecast systems for the National Weather Service’s Climate Prediction Center, visualization applications for the Advanced Weather Interactive Processing System (AWIPS), and advanced atmospheric and oceanic dynamics research systems for the Geophysical Fluid Dynamics Laboratory. The quality of our scientific service support has garnered our company numerous honors. These honors include NASA’s 2002 George M. Low Award for Quality and Technical Excellence, the NASA Minority Contractor of the Year award and the Software of the Year award. All of these awards grew out of our success on the Professional, Administrative, and Computational Engineering (PACE) contract at Glenn Research Center, where we support aerospace research and engineering, space communications, and high-performance computing and networking. The NWS Director also personally commended WYLE Information Systems Group for our key role in supporting the $4.5 billion NWS modernization program.
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| Software development and engineering
| | | WYLE Information Systems Group establishes and uses systematic, disciplined, and quantifiable engineering approaches and best practices to develop economical, reliable, and functional software. We have produced hundreds of applications using highly adaptive and flexible processes, such as Rapid Application Development (RAD) and object-oriented design/development. We have experience in multiple languages and development tools, allowing us to develop custom solutions for a wide variety of clients. Our Web-based development initiatives incorporate leading-edge tools, but we also support and enhance legacy systems developed in COBOL, FORTRAN, and PL/1. We have produced hundreds of applications for federal clients using ISO 9001:2000 and Software Engineering Institute (SEI) Capability Maturity Model (CMM) standards. At the National Aeronautics and Space Administration’s (NASA) Glenn Research Center (GRC), WYLE Information Systems Group was on the development team that created the Numerical Propulsion System Simulation (NPSS) software. Developed using ISO 9001:2000 and SEI CMM Level 3-compliant methods, NPSS won NASA’s 2001 Software of the Year award. At ONR, 40 our software engineers provide enterprise applications support, Web page design and implementation, and systems integration in an SEI CMM Level 2-assessed operational environment. In the last five years at ONR, our team developed more than 7,300 components for 143 releases of 12 software systems, supporting ONR's grant financial and processing procurement system. | | | | As a managed service provider specializing in seat management and IT security, WYLE Information Systems Group can help ensure that your information infrastructure supports your mission more efficiently and effectively. We can provide fully outsourced management of networks, IP telephony, messaging and call centers, virtual private networks (VPNs), Web hosting, video networking, and other important IT services. On the security side, we help customers comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA), Sarbanes-Oxley, Gramm-Leach-Bliley Act (GLBA), and Family Education Rights and Privacy Act (FERPA). We develop agreements (SLAs) and performance metrics that hold us accountable for meeting exceptional quality standards. On a $110 million contract for the Defense Advanced Research Projects Agency (DARPA), we supported the agency transition to a performance-based seat management environment. Our efforts have resulted in a performance rating of 95 percent on average—far exceeding typical DARPA award fee scores. | |
