Task Manager
Minimum/General Experience: Twelve years experience, of which at least nine years must be specialized. Specialized experience includes: project development from inception to deployment, expertise in the management and control of funds and resources using complex reporting mechanisms, demonstrated capability in managing multi-task contracts and/or subcontracts of various types and complexity. General experience includes increasing responsibilities in information systems design and/or management.
Minimum Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related discipline or equivalent experience in a technical or business discipline.
Functional Responsibility: Serves as the project manager for a large, complex task order (or a group of task orders affecting the same common/standard system) and shall assist the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer’s Technical Representative (COTR), the task order-level COTR(s), government management personnel and customer agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems.
Senior Systems Architect
Minimum/General Experience: Ten years experience, of which at least eight years must be specialized. Specialized experience includes: supervision of system architects, use of structured analysis, design methodologies and design tools (such as IDEF1x, entity relationship diagrams), and other design techniques, object oriented principles, and experience with the logical and physical functional, operational, and technical architecture of large and complex information systems.
Minimum Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related discipline or equivalent experience in a technical or business discipline.
Functional Responsibility: Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Ensures that the common operating environment is compliant with the Census Bureau IT architecture. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action.
Senior Information Engineer
Minimum/General Experience: Ten years experience, of which at least eight years must be specialized. Specialized experience, in information systems development, functional and data requirements analysis, systems analysis and design, programming, program design and documentation preparation. The following experience is also required: demonstrated experience in the implementation of information engineering projects; systems analysis, design and programming using CASE and IE tools and methods, systems planning, business information planning, and business analysis. Must demonstrate the ability to work independently or under only general direction.
Minimum Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related discipline or equivalent experience in a technical or business discipline.
Functional Responsibility: Applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Assist in establishing standards for information systems procedures. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems. Constructs sound, logical business improvement opportunities with corporate Information Management guiding principles, cost savings, and open systems architecture objectives. May provide daily supervision and direction to staff.
Database Administrator
Minimum/General Experience: Three years Data Base Administration (DBA) experience with multiple years of related data processing experience.
Minimum Education: Bachelor’s degree in Computer Science, Computer Information Systems, Electrical Engineering, Mathematics or equivalent technical studies.
Functional Responsibility: Applies high-level of skills in database design, installation, and conversions. Responsible for database backup and recovery procedures, access security and database integrity, physical data storage design, and data storage management. Participates in Data Base Management System (DBMS) selection and maintains database performance. Applies expertise in specific DBMS. Applies knowledge of various DBMS products.
Junior Computer Programmer/Analyst
Minimum/General Experience: Three years including analysis and programming responsibilities and at least two years with systems design activities.
Minimum Education: Bachelor’s degree in Computer Science, Computer Information Systems, Electrical Engineering, Mathematics or equivalent technical studies.
Functional Responsibility: Prepares application requirements from user input. Prepares system documentation. Plans and estimates work of team by phase. Reports team work progress at a phase level. Creates system-level test plans. Uses several programming languages and operating systems. Performs total systems tests. Ensures proper analysis of problems and programming design, thereby preventing rework or schedule slippage. Provides moderately complex technical direction to a small group of computer programmers. Maintains routine contacts with computer programmers outside the core programming team.
Senior Computer Programmer/Analyst
Minimum/General Experience: Five years including systems programming activities with over three years in specialization areas.
Minimum Education: Bachelor’s degree in Computer Science, Computer Information Systems, Electrical Engineering, Mathematics or equivalent technical studies.
Functional Responsibility: Those specified for Junior Computer Programmer/Analyst plus the following: Provides technical expertise and support in specialized area(s) of applications software. Provides informal and/or formal training in areas of expertise. Applies knowledge of application methodologies and processes. Provides systems support for specific system software. Provides debugging, problem determination, and system tuning assistance to application developers. Provides technical expertise and support in specialized area(s) of expertise. Provides consulting and programming services on operating systems software, teleprocessing monitors, communications systems, language processors, database internals, and system utilities. May provide technical direction to a group of programmers.
Principal Computer Programmer/Analyst
Minimum/General Experience: Ten years including project with over three years in specialization areas.
Minimum Education: Bachelor’s degree in Computer Science, Computer Information Systems, Electrical Engineering, Mathematics or equivalent technical studies.
Functional Responsibility: Those specified for Senior Computer Programmer/Analyst plus the following: Assumes complete responsibility for a project or major task. Conceives, analyzes, and designs data processing systems. Performs feasibility studies, system and requirements analysis, and external and internal systems design. Manages software development and implementation projects. Is accountable for providing technical direction to a small group of professionals. Performs as an expert with extensive knowledge and answers in areas of expertise. Analyzes and recommends data processing system solutions. Develops, designs, and performs feasibility studies and requirements analyses and external and internal system design. Provides in-depth system wide support and expertise. Performs system diagnosis, problem determination, and problem source identification. Leads and directs a large team.
Computer Operations Specialist
Minimum/General Experience: Two years in a data processing environment.
Minimum Education: Associate’s degree in Data Processing or equivalent experience.
Functional Responsibility: Applies thorough knowledge and understanding of information systems, automation tools and technology, job applications, and operational hardware. Applies working knowledge of software and sub-systems. Expedites recovery and/or problem resolution. Evaluates automation possibilities. Spends majority of time providing assistance and direction to more junior Computer Operators. Provides assistance to more senior Computer Operators. Focal point for Computer Room activity and assignments. Demonstrates tact and sensitivity in customer communications, projecting a positive image. Understands and follows operational instructions. Understands basic data processing concepts. Operates and/or interacts with data processing (hardware and software) and teleprocessing environment. Applies basic understanding of machine principles, operating systems, system configuration, utility programs, operating procedures, and automation concepts. Recognizes problems and takes corrective action. Performs minor cleaning and maintenance of I/O equipment. Requires minimal direction in daily operation and problem resolution. Provides assistance to less experienced personnel.
Training Specialist
Minimum/General Experience: Four years experience, of which at least two years must be specialized. Specialized experience includes experience in developing and providing technical and end-user training on computer hardware and application software. General experience includes information systems development, training, or related fields. Demonstrated ability to communicate orally and in writing.
Minimum Education: A Bachelor’s degree in any field.
Functional Responsibility: Conducts the research necessary to develop and revise training courses. Develops and revises these courses and prepares appropriate training catalogs. Prepares instructor materials (course outline, background material, and training aids). Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops and seminars.
Communications Network Manager
Minimum/General Experience: Seven years experience of which five years must be specialized. Specialized experience includes protocol analysis, knowledge of OSI protocols particularly TCP/IP, X.25, X.400, X.500. Experience with ATM, frame relay, other knowledge with bridges, routers, gateways, FDDI, detailed knowledge of UNIX operating systems. Experience as a Certified Network Engineer (CNE) or Enterprise Certified Network Engineer (ECNE) desirable. Specialized experience also includes supervising the operation and maintenance of communication network systems which may be mainframe, minicomputer, or client/server based. General experience includes all aspects of communication networks planning, installation, and support.
Minimum Education: A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related discipline. CNE or ECNE may be preferred or required.
Functional Responsibility: Evaluates communication hardware and software, troubleshoots LAN/MAN/WAN and other network-related problems, provides technical expertise for performance and configuration of networks. Performs general LAN/MAN/WAN administration, provides technical leadership in the integration and testing of complex large-scale computer integrated networks. Schedules conversions and cut overs. Oversees network control center. Supervises maintenance of systems. Coordinates with all responsible users and sites. Supervises staff.
Senior Technical Writer
Minimum/General Experience: Five years.
Minimum Education: None specified.
Functional Responsibility: Prepares revisions to and rewrites existing documentation. Creates new documentation from related documentation, examination of subject system or procedure, interviews, and/or experience and/or expertise in subject area. Uses word processor or text processor. Applies excellent writing skills and use of the English language. Applies PC skills and technical aptitude. Handles correspondence and uploading and downloading. Applies knowledge of different writing styles and ability to follow the appropriate style for the intended audience. Applies knowledge of book structure (i.e., front matter, body, back matter, index, etc.) and ability to produce each of these independently and as a part of the entire document. Applies indexing and file management skills. Creates, implements, and tracks to a document production plan. Supports pre-production and mark-up. Understands the intended audience and identifies and develops information appropriate for that audience (may or may not be technical). Follows a documented process. Learns new tools and processes quickly. Produces accurate work and maintains schedule integrity. Understands copy editing/proofread marks. Understands archiving and retrieval of information. Estimates own work at a task level. Plans and estimates work of team by phase. Reports team work progress at a phase level. Creates on-line interface documentation. May direct a project team.
Telecommunications Systems Analyst
Minimum/General Experience: Proficiency in at least one programming language and seven years progressive experience in the telecommunications field. Strong knowledge of communications protocols, hardware, and real time operation systems requirements.
Minimum Education: Bachelor’s degree in Computer Science or a related field or four years of progressive experience in lieu of a degree.
Functional Responsibility: Develops and configures telecommunications software solutions to address user needs. Interfaces with users to define needs. Designs, develops and tests complex communications software interface programs. Primary responsibilities include conducting technical feasibility studies and the design phase of project.
Voice Communications Technician
Minimum/General Experience: At least four years of progressive telecommunications (voice communications, private branch switching, and installation).
Minimum Education: Associate’s degree in Telecommunications, Computer Science or related field or two years of progressive experience in lieu of a degree.
Functional Responsibility: Monitors and responds to facility hardware and software problems. Assists vendor support service groups to ensure proper escalation during outages or periods of degraded system functionality. Makes phone system additions and changes. Installs new system and station equipment, and installs voice private branch switching equipment. Documents changes to layouts.
Systems Administrator/Manager
Minimum/General Experience: Ten years experience, of which at least nine years must be specialized. Specialized experience includes: systems management in VMS environment or systems administration in UNIX environment.
Minimum Education: Bachelor’s degree in Computer Science, Information Systems, Engineering or other related discipline or equivalent experience in a technical discipline.
Functional Responsibility: Serves as technical expert on VMS and/or UNIX platforms. Knowledge about diverse hardware and software environments. Oversees complex tasks and projects independently. Develops configurations based on customer requirements. Performs software installations, upgrades, modifications. Troubleshoots problems and provides customer support. Researches new technologies.
LAN Administrator/Manager
Minimum/General Experience: Five or more years experience in Local Area Network management and control.
Minimum Education: Bachelor’s degree in Computer Science, Telecommunications, Information Systems, Engineering or other related discipline or equivalent experience in a technical discipline.
Functional Responsibility: Supervises the installation, management, and monitoring of LAN facilities. Directs the testing of all elements of the LAN facility (including hardware, software, communications, etc.). Serves as key contact for all LAN customers to obtain clarification of problems and provides resolution of system failures and degradations.
Communications Network Specialist
Minimum/General Experience: Seven years experience of which five years must be specialized. Specialized experience includes protocol analysis, knowledge of OSI protocols particularly TCP/IP, X.25.X.400, X.500. Experience with ATM, frame relay, other knowledge with bridges, routers, gateways, FDDI, detailed knowledge of UNIX operating systems. Experience as a CNE or ECNE desirable. Specialized experience also includes: supervising the operation and maintenance of communication network systems which may be mainframe, mini, or client/server based. General experience includes all aspects of communication networks planning, installation, and support.
Minimum Education: None specified.
Functional Responsibility: Evaluates communication hardware and software, troubleshoots LAN/MAN/WAN and other network related problems, provides technical expertise for performance and configuration of networks. Performs general LAN/MAN/WAN administration, provides technical leadership in the integration and test of complex large scale computer integrated networks. Schedules conversions and cut overs. Coordinates with all responsible users and sites.
WAN Specialist
Minimum/General Experience: Seven years experience of which five years must be specialized. Specialized experience includes protocol analysis and knowledge of the OSI protocols particularly TCP/IP, LAT, IPX/SPX, Appletalk and Digital related protocols. Experience with ATM, frame relay, FDDI, ISDN, HDLC networks and knowledge with bridges, routers, switches, gateways, and virtual LAN technology is required. Detailed knowledge of UNIX operating systems is desired.
Minimum Education: None specified.
Functional Responsibility: The Wide Area Network (WAN) Specialist will support and provide expert consultation for existing and new technologies that can support existing and future network requirements. The Specialist will also assist in the day-to-day support of the WAN and selected LANs. Special tasks requirements for the Specialist will include testing new proposed network configuration to support communication needs of mission critical applications and surveys.
Experience and knowledge with monitoring and performing system administration level tasks on the Cisco router/switch project line is necessary. The incumbent filling this position must be able to work effectively and harmoniously in a team environment and be able to keep abreast of the state-of-the-art technologies for providing a secure WAN network environment.
Network Security Specialist
Minimum Experience: Two years of direct security experience and two years of communications related security experience. Specialized experience with the state-of-the-art encryption mechanism and TCP/IP protocols such as HTTP, HTTPS, FTP, SMTP, SMTPv2, CMOT, NTP, IMAP, NNTP, POP3 and SSH is required. Experience in developing security rule base for state-of-the-art firewall systems.
Minimum Education: Bachelor’s degree in Computer Science or Engineering
Functional Responsibility: Monitoring and establishing firewall security, implementation of hardware and software encryption, computer virus detection and prevention, monitor and implement network remote access security.
